Liberty Mutual is Hiring Work-at-House Buyer Service Reps!

Liberty Mutual group is an American based world insurer recognized for providing business, private and funding insurance coverage choices to their prospects, which permit their prospects to “solely pay for what you want”. 

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Advantages & Perks

For people seeking to develop their careers at Liberty Mutual Group, via their Discovery Packages at Liberty Mutual, graduates, undergraduates and interns can join with mentors to assist introduce them to a variety of careers whereas additionally persevering with their training.  

Liberty Mutual Group has an intensive checklist of conventional advantages resembling Medical, Dental, Lengthy and Quick Time period Incapacity, Retirement plans and Tuition Reimbursement but in addition extra revolutionary advantages like Adoption and Surrogacy Help and journey life-style help referred to as myConcierge and extra!

Work Tradition

Evaluations like Certainly promote that Liberty Mutual Group affords intensive coaching for entry stage staff who’re new to the insurance coverage area. Aggressive salaries and advantages at the moment rank excessive at a 3.8 out of a 5 ranking. Extra sources like Glassdoor reveal constructive evaluations that embody a 4.2 out of 5 ranking for range and inclusion packages, a small peek into the work tradition.

Job Necessities

Liberty Mutual Group has an ongoing want for customer support representatives to be the primary level of contact for routine requests from prospects, brokers and third events. This may vary from dealing with all documentation obligatory to help buyer requests, offering help utilizing a number of know-how platforms and purposes to additionally helping Liberty with enter on workflow processes, suggestions and bettering processes. 

Usually, for a Buyer Service Consultant position, Liberty Mutual Group are on the lookout for these {qualifications}:  

  • Have to be 18+ years of age.
  • Minimal of 1-2 years of related customer support or administrative expertise (entry stage).
  • Accustomed to basic enterprise practices or background with information of primary business insurance policies.
  • Wonderful written, verbal and interpersonal abilities.
  • Proficient in MS Workplace software program purposes (Excel, Phrase, and so forth.)
  • Demonstrates efficient group and workload administration abilities.
  • Affiliate’s diploma or equal enterprise background. 
  • Minimal of 12 months associated Business insurance coverage expertise (mid-level/superior careers).
  • Prior name heart expertise (most well-liked).

Fee & Wage

As a full-time customer support consultant, this out there position has a wage vary of $45k-$47k per 12 months, which is the typical vary throughout all their full-time basic customer support roles.

Utility Course of

Liberty Mutual Group’s hiring course of contains sending within the preliminary utility on-line, the place you’ll then be despatched an utility submission affirmation by e mail. Some roles may additionally require an extra step that features a 30-60 minute evaluation, so that you’ll wish to put together your self for this timeframe on the time of your utility submission. Though Liberty maintains that each one purposes are reviewed by their recruiters, as a result of excessive demand on filling roles, and relying on the state’s hiring, they may join with those that meet all the standards within the position and transfer these candidates to the interview, supply and hiring course of. 

To use for a Buyer Service Consultant position at Liberty Mutual Group go to their profession web page!

Liberty Mutual Customer Service (2)



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